Separates the front-end from the back-end, allowing for greater flexibility in designing customer experiences.

Enables flexible integrations and allows the platform to be extended with custom front-ends and third-party services.

A modern API architecture is essential for building a flexible and scalable e-commerce platform that can be easily integrated with other systems.

Automatically syncs orders from the e-commerce platform to the ERP system for fulfillment and accounting.

Ensures that the inventory levels displayed on the e-commerce platform are always up-to-date, preventing overselling.

Specific integration with SAP ERP systems for enterprise-level data synchronization.

A critical feature that allows the e-commerce platform to seamlessly exchange data with the business's ERP system.

A fundamental feature that allows customers to view their past orders and track the status of their current orders.

Provides customers with a centralized location to view their account information, orders, and other relevant data.

Provides customers with real-time information on the status of their orders, from placement to delivery.

A fundamental feature that allows customers to view their past orders and search for specific orders.

Essential for B2B e-commerce, this allows customers to pay with a variety of methods, such as credit card, purchase order, and ACH.

A critical feature for B2B transactions, this allows customers to enter a PO number for tracking and billing purposes.

A fundamental e-commerce feature that allows customers to add items to their cart and save it for later.

A critical feature for B2B customers who know exactly what they want to order and want to do so as quickly as possible.

Allows businesses to honor the negotiated pricing and terms of their contracts with B2B customers.

The most important B2B pricing feature, this allows businesses to offer unique pricing to individual customers based on their relationship and order volume.

Provides customers with real-time information on product availability and expected delivery times, which is critical for B2B purchasing decisions.

A fundamental feature that allows customers to quickly and easily find the products they are looking for.

Organizes products into a logical structure, making it easier for customers to browse and find what they need.

A cornerstone of B2B e-commerce, this feature allows businesses to offer unique product selections and pricing to different customers.

Establishes the foundational B2B relationship, allowing businesses to register and manage their corporate accounts.

Integration with enterprise procurement systems like SAP Ariba for streamlined B2B purchasing workflows.

Enables deployment on major cloud providers for scalability and global reach.

Container orchestration for scalable, reliable deployment and management of the platform.

Allows businesses to select and combine best-of-breed components to build their ideal commerce solution.

Microservices, API-first, Cloud-native, Headless - the modern standard for enterprise e-commerce platforms.

Built for cloud environments, enabling scalability, resilience, and modern deployment practices.

Enables independent scaling and deployment of different platform components for better performance and reliability.

Ensures that pricing is consistent between the e-commerce platform and the ERP system.

Automatically syncs product data from the PIM or ERP system to the e-commerce platform.

Ensures that customer data is consistent between the e-commerce platform and the ERP system.

Allows account administrators to easily manage their team's access to the platform as employees join, leave, or change roles.

Enables customers to manage their account information, such as their contact information and shipping addresses.

Enables customers to view, download, and pay their invoices directly through the customer portal.

Simplifies the reordering process for customers who frequently purchase the same items.

Allows customers to view the details of their orders, including the items purchased, quantities, and prices.

Allows trusted customers to make purchases on account without having to provide payment information for every order.

Enables businesses to set and manage credit limits for their B2B customers.

A common practice in B2B, this allows customers to purchase items on credit and pay for them at a later date.

Automates the ordering process for customers who need to place the same order on a regular basis.

Simplifies the reordering process for customers who frequently purchase the same items.

Saves time and effort for customers who need to place large or complex orders by allowing them to upload a spreadsheet.

Motivates customers to place larger orders by offering discounts for higher quantities.

Enables businesses to set different pricing for different groups of customers (e.g., wholesalers, retailers).

Provides customers with the detailed product information they need to make informed purchasing decisions.

Saves time and effort by allowing administrators to update thousands of products at once.

Enables the creation of curated catalogs for specific groups of customers, simplifying the purchasing process for them.

Simplifies the login process and improves security by allowing users to authenticate with their existing corporate credentials.

Streamlines the onboarding process, allowing new business customers to register for an account without manual intervention.

Allows account administrators to easily manage their team's access to the platform as employees join, leave, or change roles.

Enables large organizations to model their internal structure (e.g., parent company, subsidiaries, departments) for accurate purchasing and billing.

Best-of-Breed journey mapping for optimized customer experiences across touchpoints.

AI-enhanced search capabilities for more accurate and relevant product discovery.

AI-powered product recommendations for personalized customer experiences and increased sales.

Platform-as-a-Service hosting on Microsoft Azure for simplified deployment and management.

Platform-as-a-Service hosting on Amazon Web Services for simplified deployment and management.

Private hosting in Switzerland for businesses requiring strict data residency and privacy compliance.

Allows businesses to host the platform on their own servers for maximum control and data sovereignty.

Enterprise-level CMS integration for advanced content management capabilities.

Allows integration with Content Management Systems for managing website content and pages.

Ensures that the business has a single, accurate source of truth for its master data, such as products, customers, and suppliers.

Allows businesses to easily import and export data from the e-commerce platform, such as products, customers, and orders.

Enables the e-commerce platform to send real-time notifications to other systems when certain events occur, such as a new order being placed.

Automatically syncs invoices from the ERP system to the e-commerce platform for customer payment.

Allows customers to initiate and manage returns directly through the customer portal.

Allows customers to save and manage their payment methods, such as credit cards and bank accounts.

Enables customers to save and manage multiple shipping and billing addresses.

Allows customers to request and manage quotes for custom products or large orders.

Allows customers to track their shipments in real-time from within the e-commerce platform.

Enables customers to make changes to their orders before they have been fulfilled, such as adding or removing items.

Allows businesses to require that certain orders be approved by a manager before they are processed.

Automatically calculates and validates taxes for each order, ensuring compliance with tax regulations.

Securely stores customer credit card information for easy re-use, without the merchant having to store sensitive data.

Enables customers to pay their invoices directly through the e-commerce platform.

Provides customers with visibility into their credit limit and remaining balance.

Enables ordering across multiple branch locations within an organization.

Provides customers with visibility into backordered items and allows them to manage their backorders.

Allows customers to ship items from a single order to multiple addresses, which is useful for businesses with multiple locations.

Allows customers to create and save templates for recurring orders, which can be easily modified and submitted.

Allows customers to create and save lists of frequently purchased items for easy reordering.

Allows businesses to control which prices are visible to different users or customer groups.

Essential for international businesses, this feature allows customers to view prices and pay in their local currency.

Enables businesses to offer a variety of discounts to their customers, such as percentage-based, fixed-amount, and buy-one-get-one-free.

Drives sales and customer engagement by allowing businesses to create and manage promotional campaigns.

Essential for international businesses, this feature allows for the creation of unique price lists for different geographic markets.

Allows management of product variations (size, color, etc.) under a single parent product for easier catalog organization.

Allows businesses to enforce rules around order quantities, which is important for managing inventory and profitability.

Increases average order value by suggesting related or complementary products to customers.

Allows for the storage and management of product-related assets such as images, videos, and documents.

Essential for international businesses, this feature allows for the creation of unique catalogs for different geographic markets.

Protects user accounts and sensitive data by enforcing strong password policies and security measures.

Empowers sales representatives to provide high-touch customer service by placing orders on behalf of their clients.

AI-powered chatbot for automated customer support and assistance.

Simplified container image creation for consistent and secure deployments.

Optimized runtime performance with faster startup times and reduced memory footprint.

Provides connectivity with Sly ecosystem for extended functionality.

Enables automated email communications for order confirmations, notifications, and marketing.

A standard for exchanging business documents, such as purchase orders and invoices, between different computer systems.

Provides businesses with access to a wide range of third-party apps that can extend the functionality of their e-commerce platform.